IMTI aims to dispatch all orders within 7 days of confirmation.

Once the order ships from the fulfillment center, tracking details are shared through WhatsApp, SMS, and email.

Delivery timelines may vary depending on shipping location and courier availability.

IMTI does not offer refunds. A 7-day hassle-free exchange policy is available after delivery.

Customers can request an exchange within 7 days of receiving the order.

Products must remain unused and returned with original packaging, tags, and accessories.

IMTI ships every product after detailed quality inspection to maintain product standards.

Customers receive shipping confirmation and tracking details after dispatch.

IMTI reserves the right to reject requests that do not satisfy exchange policy requirements.

Eligibility for Exchange:

• Product must remain unused and unpacked
• Original packaging, tags, and accessories must remain available
• Products damaged after delivery are not eligible
• Used or worn products are not accepted
• Missing packaging, box, or accessories are not accepted

Exclusive discounts are available on selected products and displayed directly on product pages.

Promotional offers automatically apply during checkout without minimum purchase requirements.

During exchanges, any applicable price difference adjusts accordingly.